When contacting UK2, you will need to verify that you are the owner of the account to discuss the information within the account. The preferred and easiest way to do this is by providing us with the Support Personal Identification Number (PIN) from inside your CHI account.
1. Log into your UK2 CHI account
2. Under the 'Need a Little Help?' section, click 'Show Support PIN'
3. This will show your Support PIN above
If at any time you would like to change your PIN so that it is easier for you to remember, you can click the ‘Change’ button to the right-hand side.