NOTE:  You need to have access to the CHI control panel to reset an email password.  If you don’t have access, you may need to contact your company’s IT administrator to make this change for you.

1. Log into https://chi.uk2.net with your username and password.

2. From the menu on the left-hand side of your screen, click the Domains icon.

3. From the domains available, click the domain your email account is associated with.

4. Now that you are viewing the domain options, you will see a menu across the top of your screen. Click the Email tab from the menu options.

5. Click on the Edit button located next to your email address information.

6. Within the Edit options, you have the option to change your password. Simply enter the new password you would like to use into the Password and Confirm Password boxes.

7. Then click the Save button to finalise the changes.

How to change your email password through your Webmail account:

Note: You will need your current password to change your email password within Webmail. If you have forgotten your email password, it may be best to use the option above to change your password within your CHI dashboard. 

1. Log into your Webmail account with your username and password at https://mail.uk2.net.

2. Click the Settings tab from the menu located at the top of your screen. 

      3. Once you have access to the Settings menu, click Password.

     4. Enter your Current Password into the form provided.

     5. Enter your New Password into both of the forms provided. You will need to enter the same password twice to save your changes. 

     6. Click Save to finalise your password changes. 

Please note that our expert technical support staff is available at any time to help you with this task or any other.